This place was recomended to me as the ownner is a stylist herself and known to be very friendly/accomodating. My first few experiences were wonderful. However, after having gone to someone else when out of town, everything changed.
You have been warned!
That was undoubtedly the most traumatic hair nightmare I have ever had and to be yelled at by the owner when trying to fix it was mind-blowing. It was clear she did not care AT ALL that my hair was a horrible mess.
When I came back to Brookside, the owner kept pulling at my hair complaining to other stylists she had no idea what she could do with it becuase she thought it looked so bad. When she finished coloring my hair, she assured me it looked good, though the color looked a little organgy to me. She assured me it was fine, so I left.
I went home and saw under normal lighting that my hair was NEON orange. It was horrific. I immediatly called her holding back tears to see if I could schedule a time. I told her it was orange and she barked at me "well what do you want me to do about it?" She told me she couldn't fit me in anytime soon so I told her I would figure it out. I went somewhere else and will never look back.
Brookside Hairdesign Llc is a US Beauty Salon based in Montville, Connecticut. Brookside Hairdesign Llc is located at 912 Norwich-New London Turnpike #4, Uncasville, CT 06382, USA.
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