No good Starbucks is a a big company and the one at in the casino in Mohegan u can't even use the points u earning with Starbucks me and my wife spend tons of $ on Starbucks for some one to come and tell me we can use are points couse of the location that's b.s on on top there super slow and very forgetful.
I was there Wednesday morning and the guy on the register had a bad body odor and there was this old lady there I'm assuming the manager and was yelling at her employee to leave the store. That manager then came up to the register and started talking about that poor girl. Never again will I enter that starbucks. If you treat your employees like that I cannot imagine how you people treat the customers.
You can expect everything "Starbucksy." The culture seems the same and there is nothing extraordinary. Just pay attention to the price before you order so that you dont get surprised. Remember that this is located inside a casino. It means two things: you can expect higher cost but at the same time you can use your mohegan sun momentum points to pay.
Overpriced is an understatement, BUT I do like the unique flavors they have for seasonal items. I haven't had bad service here, but the customer service isn't what I'd expect. Everyone just seems down to earth to me, but it could come across as too comfortable and unconcerned to other patrons. The line usually moves quick unless customers are being indecisive at the register. I do not get the food items they offer (sandwiches, foldovers) because a coworker of mine got very ill from 1, BUT they do look really good. I will be getting a tall fix from there today though!
I visit this location quite often and have had nothing but a good experience there. My drinks always come out perfect and everyone is friendly and professional. I believe they have a relatively newer crew in there that you should give another chance if you were dissatisfied in the past.
Starbucks is a US Cafe based in Montville, Connecticut. Starbucks is located at 1 Mohegan Sun Blvd, Uncasville, CT 06382, USA.
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