I come to this establishment for clams on the half shell. That is my primary reason for coming here. I drove up on Christmas Day. I arrived at approximately 6 p.m. and saw the sign for BOGO beginning at 8 o'clock p.m. till closing. Since I was early I entertain myself for 2 hours and then returned to the establishment. I sat down and a waitress approached me and I asked for BOGO of a dozen clams on the half shell. The waitress replied, it's Christmas and we are not honoring that. I explained that maybe the manager would after all I am a frequent Patron and the sign posted did not exclude holidays. She sent the manager over who approached the table begrudgingly, and I conveyed the same message to him as I did to the server, and he looked at me like I had four heads. I was telling him that he had an advertisement without exclusions and he was not holding up his end of the bargain. Since I told him the truth, he apparently did not like the way I was speaking to him. He dismissed me and when I asked who I could speak to address the issue he said I'm it. When I then told him I will speak to the Mohegan Sun Hotel management, he threw his card at me and he said go speak to anyone you want. Needless to say, I was terribly disappointed that a manager working Within this fine establishment was permitted to speak to customers and clients of Mohegan Sun with such disdain and attitude. This guy should not be working in a service industry and I will do everything that I can to make sure this man is either fired reassigned or retrained. I know Tricia used to be the general manager and I hope that she still reads these things. I am also reaching out to management at Mohegan Sun, Mr. Hamilton, because they do not want vendors on their property treating customers who are their clients being treated in this manner. I know that. That is why they will do something. Merry Christmas.
It can get crowded here because it can accommodate only 60 guests but I have not seen it in its full capacity. You need to take the stairs or the elevator to get here because it is located on the second floor. It looks like a kitchen when you enter, except you pay when you order here. Hahaha. I would recommend this product, but I do suggest that you consider your budget when deciding. It can get pricey.
Had a wonderful experience from the drinks and appetizer to the entire meal a wonderful time our server was fantastic.
Took my wife to a birthday dinner, so we reviewed the menu online. We were all excited for corn fritters and corn dogs for the kids. Apparently their menu changes daily, and they "don't always change the online menu" according to our server. We ended up leaving as we are not a seafood family.
Food and service is great. But after dining at a local eatery Hannah's Market & Deli in Griswold I might take a few minutes to eat there. Excellent food in a casual setting and reasonable prices.
Summer Shack is a US Bar based in Montville, Connecticut. Summer Shack is located at 1 Mohegan Sun Blvd, Uncasville, CT 06382, USA.
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